This guide gives new users information on the basics of our platform. Click to download our one-pager on movement, audio proximity, approved browsers and devices, and more!
New User Start Guide
Accessing the Scootaverse:
- Platforms:
- PC or Mac (using a web browser)
- Android mobile browser (Google Chrome)
- Native iOS app (download from the App Store)
- Supported Browsers (PC/Mac):
- Google Chrome (Recommended)
- Microsoft Edge (Recommended)
- Safari
- Firefox
- Recommendation:
- For optimal performance, use Google Chrome or Microsoft Edge.
- Ensure your browser is updated to the latest version.
Joining a Scoot Meeting:
- Link Access: Click the provided meeting link.
- Guest or Registration:
- Depending on the meeting settings, you may join as a guest or need to register.
- Smart Badge:
- Fill out your Smart Badge information (name, company, title) for easy identification.
Navigating the Scootaverse:
- Movement:
- Use your mouse or arrow keys to move freely within the virtual room.
- Audio Proximity:
- Audio volume changes based on your distance from other participants. Closer = louder, farther = quieter.
- Background Music:
- If enabled by the host, adjust your individual music volume using the slider at the bottom of the screen.
- Finding People:
- Mini-Map: Use the mini-map to see the layout of the room and participant locations.
- Search Bar: Search for people by name, company, or title.
- Teleport:
- Click on an empty space on the map to teleport there.
- Open a user's Smart Badge and click the teleport option to move directly to them.
- Zoom:
- Use the zoom control in the bottom-left corner to adjust your view.
Tips for a Smooth Experience:
- Network Connection:
- Disconnect from VPNs or strict networks, as they can cause connectivity issues.
- Use a strong internet connection.
- Group Size:
- For optimal audio clarity, keep groups to 10 people or less.
- Updates:
- Use updated browsers and computers for best performance.
- Virtual Backgrounds:
- Change your virtual background by going to the options menu, and selecting "Video Effects".
Key Features:
- Social Agency: Scoot emphasizes movement, audio proximity, and individual music control to create a social virtual environment.
- Smart Badges: These help you identify and connect with other participants.
- Teleportation: Quickly move around the space to find and interact with others.
Troubleshooting:
- If you experience audio or video issues, check your internet connection and browser settings.
- If you have trouble joining a meeting, ensure you are using a supported browser or the iOS app.
- If you have problems with the Smart Badge, double check your entered information.