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New User Guide

This guide gives new users information on the basics of our platform. Click to download our one-pager on movement, audio proximity, approved browsers and devices, and more!

New User Start Guide

Accessing the Scootaverse:

  • Platforms:
    • PC or Mac (using a web browser)
    • Android mobile browser (Google Chrome)
    • Native iOS app (download from the App Store)
  • Supported Browsers (PC/Mac):
    • Google Chrome (Recommended)
    • Microsoft Edge (Recommended)
    • Safari
    • Firefox
  • Recommendation:
    • For optimal performance, use Google Chrome or Microsoft Edge.
    • Ensure your browser is updated to the latest version.

Joining a Scoot Meeting:

  • Link Access: Click the provided meeting link.
  • Guest or Registration:
    • Depending on the meeting settings, you may join as a guest or need to register.
  • Smart Badge:
    • Fill out your Smart Badge information (name, company, title) for easy identification.

Navigating the Scootaverse:

  • Movement:
    • Use your mouse or arrow keys to move freely within the virtual room.
  • Audio Proximity:
    • Audio volume changes based on your distance from other participants. Closer = louder, farther = quieter.
  • Background Music:
    • If enabled by the host, adjust your individual music volume using the slider at the bottom of the screen.
  • Finding People:
    • Mini-Map: Use the mini-map to see the layout of the room and participant locations.
    • Search Bar: Search for people by name, company, or title.
    • Teleport:
      • Click on an empty space on the map to teleport there.
      • Open a user's Smart Badge and click the teleport option to move directly to them.
  • Zoom:
    • Use the zoom control in the bottom-left corner to adjust your view.

Tips for a Smooth Experience:

  • Network Connection:
    • Disconnect from VPNs or strict networks, as they can cause connectivity issues.
    • Use a strong internet connection.
  • Group Size:
    • For optimal audio clarity, keep groups to 10 people or less.
  • Updates:
    • Use updated browsers and computers for best performance.
  • Virtual Backgrounds:
    • Change your virtual background by going to the options menu, and selecting "Video Effects".

Key Features:

  • Social Agency: Scoot emphasizes movement, audio proximity, and individual music control to create a social virtual environment.
  • Smart Badges: These help you identify and connect with other participants.
  • Teleportation: Quickly move around the space to find and interact with others.

Troubleshooting:

  • If you experience audio or video issues, check your internet connection and browser settings.
  • If you have trouble joining a meeting, ensure you are using a supported browser or the iOS app.
  • If you have problems with the Smart Badge, double check your entered information.